Frequently Asked Questions

Need more help? Contact our support team for personal answers.

Sign in to your account → Orders to see real-time status. You'll also get a tracking link by email when it ships.

Use the account icon in the header. New customers can create an account in under a minute.

special line: 5-7 business days. Faster options available at checkout.

we currently do not ship internationally, this may likely change in the future.

All returns within 30 days of delivery. Item must be unused. customer pays for return shipping

we only accept exchanges if the selected product comes damaged due to a manufacturing error.

received wrong product? receive a replacement or refund, go to contact us for more details